Terms of Service

1. Acceptance of Terms

By accessing, downloading, installing, or using the Kredo application ("the App") or any services provided by Kredo Tech S.R.L. ("Kredo", "we", "us", or "our"), you ("you" or "the User") agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use the App or any of our services.

These Terms constitute a legally binding agreement between you and Kredo Tech S.R.L. regarding your use of the Kredo App. We encourage you to read them carefully before using the App.

2. Service Provider

The Kredo App is operated by:

Company: Kredo Tech S.R.L.
Registered Address: Brașov, Brașov County, Romania
Trade Register: [To be completed upon registration]
CUI: [To be completed upon registration]
Email: privacy@kredo.app
Website: www.constructionapp.eu

3. Description of Service

Kredo is a construction site management application for iOS developed and operated by Kredo Tech S.R.L. The App provides the following features and capabilities:

Time Tracking — Clock-in and clock-out functionality for construction workers, with daily and weekly time summaries and on-device proximity verification.
Team Management — Tools for managers to create and manage organizations, invite team members, approve join requests, and monitor workforce activity in real time.
Material Request Management — A system for workers to submit material requests with photos, quantities, and urgency levels, and for managers to review, approve, or reject those requests.
Photo Documentation — The ability to capture, upload, and organize site photos for progress tracking, issue reporting, and record-keeping. Photos are uploaded without GPS metadata — no location data from photos is transmitted to or stored on our servers.
Task Management — Assignment and tracking of tasks across team members, with status updates and completion workflows.
On-Device Proximity Verification — GPS-based site boundary checks performed entirely on the worker's device to verify presence at a designated job site. Only a boolean result (within range or out of range) and the configured site radius are transmitted to our servers. GPS coordinates never leave the device.
Real-Time Updates — Live notifications and data synchronization between managers and workers via server-sent events.
Offline Support — Core functionality remains available without an internet connection, with automatic synchronization when connectivity is restored.

Kredo Tech S.R.L. reserves the right to modify, enhance, or discontinue any features of the App at any time, with or without notice.

4. Account Registration

To use Kredo, you must create an account. When registering, you agree to the following:

Accurate Information — You must provide truthful, accurate, and complete information during the registration process. You agree to update your information promptly if it changes.
One Account per Person — Each individual may maintain only one Kredo account. Creating multiple accounts for the same person is not permitted and may result in suspension or termination of all associated accounts.
Account Security — You are solely responsible for maintaining the confidentiality of your account credentials, including your password or authentication tokens. You agree to notify us immediately if you suspect any unauthorized access to or use of your account.
Age Requirement — You must be at least 16 years of age to create an account and use Kredo. By registering, you represent and warrant that you meet this age requirement. If you are between 15 and 16 years of age and legally employed under Romanian labor law (Art. 13 Codul Muncii), your employer may request a supervised account on your behalf with parental or legal guardian consent.
Responsibility — You are responsible for all activities that occur under your account, whether or not you have authorized them. Kredo Tech S.R.L. is not liable for any loss or damage arising from your failure to safeguard your account credentials.

5. User Roles & Employer Responsibilities

Managers

Users with the Manager role can create and manage organizations and job sites within Kredo. Manager capabilities include, but are not limited to:

Creating organizations and configuring job sites with proximity verification parameters.
Inviting workers to join an organization via QR codes or invite codes.
Reviewing and approving or rejecting join requests from workers.
Approving or rejecting timesheets and material requests.
Viewing real-time dashboards, KPI summaries, and worker activity.
Accessing reports, analytics, and exportable data.
Assigning and managing tasks for team members.

Workers

Users with the Worker role join organizations created by Managers and participate in day-to-day site operations. Worker capabilities include, but are not limited to:

Joining organizations by scanning QR codes or entering invite codes.
Clocking in and out with on-device proximity verification.
Submitting material requests with photos, quantities, and urgency levels.
Viewing and updating assigned tasks.
Uploading site photos for documentation purposes.
Viewing personal time summaries and request statuses.

Employer Responsibilities

When an organization uses Kredo for workforce time tracking, the Manager (or the legal entity they represent) acts as the employer and bears specific legal responsibilities:

Compliance with Romanian Labor Law — The employer is responsible for ensuring that time tracking via Kredo complies with Codul Muncii (the Romanian Labor Code), including record-keeping obligations under Art. 119 and working time limits under Art. 114–115.
Data Controller Obligations — For employee-related data processed through Kredo (time entries, proximity verification results, task assignments), the employer acts as the data controller under GDPR. Kredo Tech S.R.L. acts as a data processor on behalf of the employer for such data. A Data Processing Agreement is available upon request.
Employee Notification — The employer is responsible for informing employees about the use of Kredo and its proximity verification features before deployment, in compliance with Romanian Law 190/2018 regarding employee monitoring.
Record Retention — The employer is responsible for exporting and retaining time tracking records for the periods required by Romanian law (minimum 3 years under Art. 268 Codul Muncii). Kredo provides export functionality to support this obligation.

Kredo Tech S.R.L. reserves the right to introduce additional roles or modify the permissions associated with existing roles as the App evolves.

6. Acceptable Use

You agree to use Kredo only for its intended purpose and in compliance with all applicable laws and regulations. The following activities are strictly prohibited:

Unauthorized Access — Attempting to gain unauthorized access to the App, its servers, databases, or any associated systems or networks.
Data Scraping — Using automated tools, bots, scrapers, or other means to extract, collect, or harvest data from the App without prior written consent from Kredo Tech S.R.L.
Service Interference — Taking any action that disrupts, degrades, or interferes with the operation of the App or its infrastructure, including denial-of-service attacks or excessive automated requests.
Harmful Content — Uploading, transmitting, or distributing any content that is malicious, harmful, fraudulent, defamatory, obscene, or otherwise objectionable, including viruses, malware, or any code designed to damage or interfere with the App.
Impersonation — Misrepresenting your identity, impersonating another person or entity, or falsely claiming an affiliation with any person or organization.
Misuse of Features — Using any feature of the App in a manner inconsistent with its intended purpose, including submitting false time entries, fabricating material requests, or attempting to manipulate proximity verification results.
Reverse Engineering — Decompiling, disassembling, reverse engineering, or attempting to derive the source code of the App or any part thereof.
Circumvention — Attempting to bypass, disable, or circumvent any security measures, authentication mechanisms, or access restrictions implemented in the App.

Kredo Tech S.R.L. reserves the right to investigate and take appropriate action against any user who violates these provisions, including suspension or termination of access and reporting to relevant authorities.

7. Intellectual Property

All intellectual property rights in and to the Kredo application, including but not limited to the software code, design, user interface, graphics, logos, trademarks, trade names, and documentation, are and shall remain the exclusive property of Kredo Tech S.R.L. or its licensors.

Nothing in these Terms grants you any right, title, or interest in the App or any of our intellectual property, except for the limited license to use the App in accordance with these Terms.

You retain full ownership of the data and content you create, upload, or input through the App, including but not limited to photographs, time entries, material requests, task updates, and any other user-generated content ("Your Data"). Kredo Tech S.R.L. does not claim ownership of Your Data.

8. User Content

By uploading, submitting, or transmitting any content through Kredo, including photographs, documents, notes, and other data ("User Content"), you grant Kredo Tech S.R.L. a non-exclusive, worldwide, royalty-free license to store, process, display, and transmit such User Content solely for the purpose of operating and providing the App and its services.

This license includes the right to:

Store User Content on our servers and backup systems.
Process and display User Content within the App as required by its features (e.g., showing photos in material requests, displaying time entries in dashboards).
Share User Content with other members of your organization as permitted by the App's role-based access controls (e.g., managers can view worker-submitted time entries and material requests).

This license terminates when you delete your User Content or your account, except to the extent that reasonable backup copies may persist for a limited period in accordance with our data retention policies.

This license does not grant Kredo Tech S.R.L. the right to use your User Content for training machine learning or artificial intelligence models, for advertising, or for any purpose unrelated to providing the Kredo service.

Although the license is technically worldwide to accommodate content delivery infrastructure, all User Content is stored exclusively within the European Union as described in our Privacy Policy.

You represent and warrant that you have all necessary rights, permissions, and consents to upload any User Content you submit through the App, and that such content does not infringe upon the intellectual property rights or other rights of any third party.

9. Privacy

Your use of Kredo is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal data. The Privacy Policy is available at https://www.constructionapp.eu/privacy.

By using the App, you acknowledge that you have read and understood our Privacy Policy and consent to the data practices described therein. The Privacy Policy is incorporated into these Terms by reference.

10. Proximity Verification

Kredo uses an on-device proximity verification system to help confirm that workers are at or near a designated job site when clocking in or out. The following terms apply:

How It Works — When you clock in or out, the Kredo App uses your device's GPS to check whether you are within the boundary of the job site configured by your organization's manager. This check is performed entirely on your device.
What Is Transmitted — Only the result of the proximity check is sent to our servers: a boolean value indicating whether you are within range or out of range of the job site, along with the configured site radius at the time of the check. Your GPS coordinates are never transmitted to or stored on Kredo's servers.
What Is Not Collected — Kredo does not collect, transmit, or store your GPS coordinates. We do not continuously track your location. We do not monitor your location in the background, during work hours, or at any other time.
Photo Location Data — Photos uploaded through Kredo are stripped of GPS metadata before transmission. No location data from photos is sent to or stored on our servers.
Your Control — You may disable location services for Kredo through your device settings at any time. If location access is denied, you may still clock in and out, but proximity verification will not be available, and your manager will be notified that the clock-in was made without proximity verification.
Employer Configuration — Organization managers configure the site radius and enforcement mode for proximity verification. Depending on the configuration, clock-in attempts outside the site boundary may be blocked or may proceed with a flag visible to the manager.

11. Pricing & Payments

Current pricing for the Kredo App is published at https://www.constructionapp.eu/pricing. All prices are displayed in RON (Romanian Leu) and include VAT where applicable.

Kredo Tech S.R.L. reserves the right to change pricing at any time. Existing subscribers will be given at least 30 days' notice before any price change takes effect on their account. If you do not agree with a price change, you may cancel your subscription before the new price takes effect.

Payments are processed through the Apple App Store or through third-party payment processors as indicated on the pricing page. Kredo Tech S.R.L. does not directly store your payment card details.

12. Right of Withdrawal

If you are a consumer within the European Union, you have the right to withdraw from a distance contract within 14 days of the date of conclusion of the contract, without giving any reason, in accordance with OUG 34/2014 (transposing EU Directive 2011/83/EU).

To exercise your right of withdrawal, you must inform us of your decision by sending a clear statement (e.g., an email to privacy@kredo.app) before the expiry of the withdrawal period. You may use the following model withdrawal form, but it is not obligatory:

To: Kredo Tech S.R.L., privacy@kredo.app

I hereby give notice that I withdraw from my contract for the provision of the Kredo service.

Ordered on / received on: [date]

Name of consumer: [name]

Address of consumer: [address]

Signature of consumer (only if submitted on paper): [signature]

Date: [date]

If you withdraw, we will reimburse all payments received from you without undue delay and no later than 14 days from the date on which we are informed of your decision to withdraw.

Exception: If you have expressly requested that the provision of the service begin during the withdrawal period and you have acknowledged that you will lose your right of withdrawal once the service has been fully performed, the right of withdrawal does not apply to services already rendered. For subscription services, you may still withdraw for the unused portion of the current billing period.

13. Availability & Modifications

The App and all associated services are provided on an "as is" and "as available" basis. While Kredo Tech S.R.L. strives to maintain high availability and reliability, we do not guarantee uninterrupted, error-free, or continuously available service.

Kredo Tech S.R.L. reserves the right to, at any time and without prior notice:

Modify, update, or enhance any features or functionality of the App.
Temporarily suspend the App or any part of it for maintenance, updates, or security purposes.
Discontinue any feature or service that is no longer viable or supported.

We will make reasonable efforts to notify users of significant changes or scheduled downtime when practicable. Kredo Tech S.R.L. shall not be liable for any loss or inconvenience resulting from service modifications, interruptions, or discontinuation.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Kredo Tech S.R.L., its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the App, including but not limited to:

Loss of profits, revenue, data, or business opportunities.
Damages resulting from unauthorized access to or alteration of your data.
Damages caused by service interruptions, delays, or errors.
Damages arising from the conduct of any third party on the App.
Damages resulting from reliance on any information or content obtained through the App.

In no event shall the total aggregate liability of Kredo Tech S.R.L. for all claims arising out of or related to these Terms or your use of the App exceed the total amount you have paid to Kredo Tech S.R.L. (if any) during the twelve (12) months immediately preceding the event giving rise to the claim.

Nothing in these Terms shall exclude or limit liability for: (a) death or personal injury caused by negligence, (b) fraud or fraudulent misrepresentation, (c) any liability which cannot be excluded or limited under applicable Romanian or EU law, including mandatory consumer protection provisions under OG 21/1992 and OUG 34/2014.

15. Indemnification

If you are using Kredo in a business or professional capacity (Manager accounts and employer organizations), you agree to indemnify, defend, and hold harmless Kredo Tech S.R.L., its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

Your use of or access to the App in a business capacity.
Your violation of these Terms or any applicable law or regulation.
Your violation of any third-party rights, including intellectual property, privacy, or other proprietary rights.
Any User Content you upload, submit, or transmit through the App.
Your failure to comply with employer obligations under Romanian labor or data protection law when using Kredo for workforce management.

This indemnification provision applies to business and professional users only. It does not apply to individual workers using Kredo in a personal capacity as consumers within the meaning of Romanian and EU consumer protection law.

This indemnification obligation shall survive the termination of your account and these Terms.

16. Termination

Either party may terminate this agreement:

By You — You may delete your account at any time through the App's account settings. Upon account deletion, your access to the App and its services will be revoked.
By Kredo Tech S.R.L. (with notice) — We may terminate your account by providing at least 30 days' written notice to the email address associated with your account. During this notice period, you will retain access to your data and may export all records.
By Kredo Tech S.R.L. (immediate) — We reserve the right to suspend or terminate your account immediately and without prior notice if we reasonably believe that you have engaged in: a material violation of these Terms, fraudulent or illegal activity, actions that endanger the security of the App or other users, or repeated violations after prior warnings.

Upon termination of your account:

Your right to access and use the App will cease.
Data Export Period: Following any termination (whether initiated by you or by us), you will have a period of 30 days during which you may request an export of your data. We will provide your data in a structured, commonly used, machine-readable format (CSV or JSON) in accordance with Art. 20 GDPR.
After the 30-day data export period, your data will be handled in accordance with our Privacy Policy, including applicable data retention and deletion procedures.
Any provisions of these Terms that by their nature should survive termination shall remain in effect, including but not limited to intellectual property rights, limitation of liability, indemnification, and governing law provisions.

Important for Employers: If your organization uses Kredo for legally required time tracking (e.g., under Codul Muncii Art. 119), you are responsible for exporting and independently retaining time records before account termination. Kredo Tech S.R.L. is not responsible for maintaining employer compliance records after the data export period.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law provisions.

Any disputes arising out of or in connection with these Terms or your use of the App shall be subject to the jurisdiction of the competent courts of Brașov, Romania.

If you are a consumer within the European Union, you may also be entitled to invoke the mandatory consumer protection laws of your country of residence, and you may bring legal proceedings in the courts of your country of residence, in accordance with Regulation (EU) No 1215/2012 (Brussels I Recast).

Nothing in these Terms shall override mandatory provisions of Romanian law, including but not limited to: the Romanian Labor Code (Codul Muncii) for employment-related use of the App, Law 190/2018 for employee monitoring, GDPR and Romanian data protection law, and OUG 34/2014 and OG 21/1992 for consumer protection.

EU Online Dispute Resolution: The European Commission provides a platform for online dispute resolution (ODR) at https://ec.europa.eu/consumers/odr. We are willing, but not obligated, to participate in online dispute resolution proceedings.

18. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable, while preserving the original intent of the provision as closely as possible.

19. Changes to Terms

Kredo Tech S.R.L. reserves the right to modify or update these Terms at any time. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that materially affect your rights or obligations, we will provide at least 30 days' advance notice through one or more of the following methods:

An in-app notification within Kredo.
A notice displayed upon your next login to the App.
An email to the address associated with your account, where applicable.

Your continued use of the App after the 30-day notice period constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must discontinue your use of the App and delete your account. You may export your data during this period.

20. Contact

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Email: privacy@kredo.app
Company: Kredo Tech S.R.L.
Location: Brașov, Brașov County, Romania

For consumer complaints, you may also contact the Romanian National Authority for Consumer Protection (ANPC) at www.anpc.gov.ro.

We will make reasonable efforts to respond to your inquiries within 30 days.